Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andres Rodriguez

Andres Rodriguez

October 19, 2024

5  out of  5
rating by Andres Rodriguez
"Excellent service!"
We responded:
"Thank you Andres for the review. We value your business and look forward to serving your policies. "
Profile photo of Elva Rodriguez

Elva Rodriguez

October 14, 2024

5  out of  5
rating by Elva Rodriguez
"Great customer service experience at the Vargas Agency!"
We responded:
"Elva, thank you for your review. We appreciate your business and value the trust you have placed in our office. "
Profile photo of Marlene Ortiz

Marlene Ortiz

September 23, 2024

5  out of  5
rating by Marlene Ortiz
"As we all know getting any kind of insurance information is often a complete pain and thankfully there are people like Ms. Vargas who go above and beyond for her clients. Thank you for all your help time and time again."
We responded:
"Marlene, thank you for the wonderful review. We appreciate having you as our client. "
Profile photo of Kevin Craig

Kevin Craig

August 30, 2024

5  out of  5
rating by Kevin Craig
"I have had to call here a couple times to update my insurance policy, and everyone I have talked to has been really nice and knowledgeable. Super helpful!"
We responded:
"Thank you, Kevin, for your review, we appreciate it and your business. "
Profile photo of vanisa s.

vanisa s.

August 28, 2024

5  out of  5
rating by vanisa s.
"The staff at Vanessa’s office is super kind and helpful. I always have a good experience asking them questions!"
We responded:
"Vanisa, thank you for your kind review, we appreciate your business."
Profile photo of Joe Lee

Joe Lee

July 23, 2024

5  out of  5
rating by Joe Lee
"I made an appointment to review my policies and can say Vanessa is very thorough and knowledgeable. Great service!"
We responded:
"Joe, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Vanessa"
Profile photo of Jaden Gee

Jaden Gee

July 22, 2024

5  out of  5
rating by Jaden Gee
"Vanessa’s office is very helpful with any of my questions. I highly recommend for your insurance needs."
We responded:
"Jaden, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Vanessa"
Profile photo of Ricardo Padilla

Ricardo Padilla

June 18, 2024

5  out of  5
rating by Ricardo Padilla
"Vanessa V. was very helpful. She is profoundly knowledgeable and will answer all questions you have. She went out of her way to stay for an extended hour past closing time. Excellent service overall."
We responded:
"Ricardo it was a pleasure helping you and your wife with all your life insurance questions. Thank you for the trust you have placed in our Agency and State Farm. "
Profile photo of hamid mizyed

hamid mizyed

May 29, 2024

5  out of  5
rating by hamid mizyed
"Just moved here from Chicago and was worried my car insurance would sky rocket. I was quoted from other agents and they were crazy high. Luckily I found Vanessa and she was very transparent and helped me find the perfect policy. She truly cares and I highly recommend her!!!"
We responded:
"Hamid thank you so much for your kind words. It was nice meting you and your wife. Welcome to California and welcome to our Agency. "
Profile photo of Amy Sivixay

Amy Sivixay

May 3, 2024

5  out of  5
rating by Amy Sivixay
"The best insurance agent around town! Very knowledgeable and helpful. Highly recommended to anyone that needs insurance coverage from auto to home, business and finance. Vanessa is THE insurance woman!"
We responded:
"Amy you are so wonderful! I really appreciate the kind words and enjoy doing business with you and your entire family. Thank you for your loyalty to my agency and state farm!"
Profile photo of Jay Sivixay

Jay Sivixay

May 2, 2024

5  out of  5
rating by Jay Sivixay
"The best insurance agent I have ever had....I recommend to everyone..."
We responded:
"Jay, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Vanessa"
Profile photo of David Lowis

David Lowis

April 16, 2024

5  out of  5
rating by David Lowis
"Made an appointment to go over my homeowners and earthquake insurance. Vanessa spent over two hours explaining my coverage and the options available, Vanessa is very knowledgeable and when some additional coverage I wanted was not available, she reached out to a colleague who could help me. Looking forward to next year's review. Thanks Vanessa."
We responded:
"David thank you for the wonderful review. We appreciate your business and value the trust you have placed in our office. "
Profile photo of Gene Albers

Gene Albers

February 22, 2024

5  out of  5
rating by Gene Albers
"I have many policies with Vanessa and her team. They have always been very proactive in helping me manage updates over the years."
We responded:
"Gene, thank you for your review and for letting us take care of your auto insurance and home insurance needs. We value your business."
Profile photo of KIM DOSUM7114

KIM DOSUM7114

January 22, 2024

5  out of  5
rating by KIM DOSUM7114
"Vanessa has been our agent for over 20 years. Her and her team are excellent at providing services of their field. They are always there for us. Thank you Vanessa and team. /Kim Do and Family"
We responded:
"Kim, thank you for letting us take care of your families insurance needs for your home, auto and Life. We value the trust you have places in our office and appreciate the google review."
Profile photo of Lu Shirley

Lu Shirley

January 20, 2024

5  out of  5
rating by Lu Shirley
"I recently switched agents. And I highly recommend this place! Staff members are knowledgeable and attentive."
We responded:
"Lu Shirley, thank you for your review. We value the trust you have placed in our office. Thank you for letting us take care of your auto and home insurance."
Profile photo of Erick Garcia

Erick Garcia

January 20, 2024

5  out of  5
rating by Erick Garcia
"Awesome service!"
We responded:
"Erick, thank you for your review. We value the trust you have placed in our agency."
Profile photo of Adriana Sequeida

Adriana Sequeida

January 19, 2024

5  out of  5
rating by Adriana Sequeida
"My agent was more then helpful she save me over 1000 of dollars compared my old insurance thank you so much"
We responded:
"Adriana, thank you for letting us take care of your insurance needs and for your review. We appreciate it and you!"
Profile photo of Jami Noe

Jami Noe

January 19, 2024

5  out of  5
rating by Jami Noe
"Wonderful agency! They truly care about their clients."
Profile photo of Colette Baran

Colette Baran

January 5, 2024

1  out of  5
rating by Colette Baran
"She never calls me back EVER! The office staff is no better. I’ve been with this office for years since she took over Roger Houses clients. I have to look for a different agent because this is absurd how shitty the customer service has been for so many years. When the claims department is telling customers they can’t help and you have to call your agent then to be told by the agents you have to call claims because they can’t help you either is absolutely ridiculous. After 25 years of using State Farm it’s time to look for other companies and if anything a different agent."
Profile photo of Dan Martinez

Dan Martinez

December 30, 2023

5  out of  5
rating by Dan Martinez
"One time somebody hit the back of my car leaving it damaged, then I called this State Farm. Having to go thru claim calls and looking for body shops, Alejandra, being one of the employees, was always there for me. Her empathy and charisma proves that you can count on her team in Chino Hills."
We responded:
"Daniel, thank you for letting us take care of your insurance needs. Glad Alejandra was able to take care of you. "
Profile photo of Brenda Quintana

Brenda Quintana

December 26, 2023

5  out of  5
rating by Brenda Quintana
"Vanessa has taken care of our family for years and her service has always been top notch! Thank you for always being so helpful and going the extra mile for us!"
We responded:
"Brenda, thank you for your review. We value your business and feedback. Thank you for letting us take care of your home and life insurance needs. "
Profile photo of YuCheng Chang

YuCheng Chang

December 20, 2023

5  out of  5
rating by YuCheng Chang
"I think you can totally trust this team, they are very friendly and helped me very well."
We responded:
"YuCheng, thank you for your review and for letting us take care of your insurance needs."
Profile photo of Ran Wang

Ran Wang

December 20, 2023

5  out of  5
rating by Ran Wang
"Everyone is kind and helpful"
We responded:
"Ran, thank you for letting us take care of your insurance needs. We appreciate your business."
Profile photo of 张宁

张宁

December 19, 2023

5  out of  5
rating by 张宁
"Always happy to talk to them, really great insurance agency!"
Profile photo of MAIDEN HOME

MAIDEN HOME

December 12, 2023

5  out of  5
rating by MAIDEN HOME
"The staff is always very helpful!"
We responded:
"Hi Maiden, thank you for the review. We appreciate your business and your trust in our office."